Sick of the job..sick of the tons of idiotic callers that call in..sick of their attitutes..to sum it all up..sick of the handful of what you'd call "kiasu" singaporeans..those who display their ugly rear..those who'd do anything and I do mean ANYTHING just to obtain something free..sheesh..seriously people..get a life..do you actually have to swoop that low and disgrace yourselves just to...obtain something free? Pretty pathetic ain't it?
Yes..got another one of 'em callers today..(AGAIN)..so here's how it went..
Caller : Hi..actually I lost my mobile phone while travelling in China
Me : Okay..so would you like me to suspend your line?
Caller : No, luckily for me it was my china sim card that was in the phone
Me : Okay..so..how may I assist you?
Caller : What can you guys do for me?
Me : Well, I can offer you a new phone at 10% off retail price
Caller : That's still expensive, can't you offer me a voucher like what m1 is offering?
Me : No, we do not issue out vouchers, just the 10% discount
Caller : What's retail price? (starting to sound rather nasty at this point..)
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Okay..firstly she wants to sound like some high class snob who supposedly speaks superb english or whatsoever but excuse me? You can't even understand the meaning of..retail price???! What kinda so called snob are you even trying to be? Can't you even understand SIMPLE english?
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Me : It means to buy the phone without a contract
Caller : Then that's expensive, can't you do anything esle?
Me : Okay, you've passed 1 yr of your contract, maybe you can extend your contract and get a new phone?
Caller : No that is still expensive why can't you guys just issue a voucher or something, what's 10% anyway? So what is the price of the phone if its 10% off?
Me : It depends on the price of the phone that you're getting
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GEEZ! Are you like dumb or what? Simple mathematics here lady..is your head just an empty shell sitting on top of your shoulders?
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Caller : You're not listening to me it's expensive, I'm the consumer and I lost my mobile phone
Me : Yes I understand, that's why I'm offering you the 10% off retail price for the purchase of a new set
Caller : No you're not listening to me, can you listen before you start talking or "suggesting"?!
Me : [Silence..]
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Well she WANTED me to listen didn't she? So ya I did..and yes I was boiling hot at that point of time..whatever gave her the rights to bloody scream at me? And not to mention a bloody low valued customer who spends barely over fifty a month..puhlease..don't embarrass yourself?
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Caller : HELLO?! AM I TALKING TO A WALL?!
Me : Well you wanted me to listen, so I am
Caller : You're not providing a good service I want to speak to someone esle
Me : Okay, HOLD
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Seriously..I can't be bothered. I'm already being nice by explaining to you and such and there you are screaming cuz I can't offer you a voucher? The behavior is a major turn off..if you're single even now..its no wonder why..and yes I've been sick like really sick these couple of days and the feeling is horrid..imagine coughing and having a sore throat and headache all at once and yet having to answer tons of calls throughout the eight hours..
Transferred the call over to Liyana and yes she explained to the customer..the same shit anyway..and ya..she was complaining to Liyana saying she wanted to complain against me..all I can say is..go ahead! I couldn't care less. I'll be leaving soon anyway, once the contract ends in a couple of weeks that is. Can't be bothered to stay on anyway..sooooo looking forward to the last day..another..3 weeks to go? Gawd..I'm already like doing a countdown, looking forward to the day in which I'll say good riddance and NEVER step back to that dreadful place in which weirdos and cheapskates as such calll in each and every day. If only those dreadful minority were not as "kiasu" or rather scrooges who'd make use of every opportunity they had to just squeeze something free outta us..Singapore would be a much better place to live in. Anyway I seriously doubt that the cheapskate even lost her mobile phone, probably just a scam to get some free goodies (e.g. handphone vouchers)..if that were the case everyone would be coming out with the same plot now wouldn't they? Time to wake up to reality people..time to make use of the brains..same lines..same plot..getting kinda stale don't you think? Sigh..the sad truth..devastating..
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