Sis's hammie just gave birth to 5 adorable baby hammies...aww...they're so cute..okays that's like the one good thing that happened this week..the bad stuff..well read on..
Am getting sick of the job at times..there are times in which the customers are pretty easy going and all..or also extremely nice customers..however..yeap..the unavoidable minority..nasty ARSEHOLES.
I would say I've gotten a couple of exceptionally nice and patient customers..and in those cases..I seriously wouldn't mind going all the way for them..as in..finding out more info for them, following up on their cases even though it eats into my call quotas or whatsoever..I mean I wouldn't even mind having to repeat the same stuff a couple of times..however there are also the exceptionally nasty few, in which I seriously do feel like slamming the phone down on them (which I would LOVE to do so IF I could...ya..) I mean I still do my part by trying to help them and such but imagine this scenario..you answer the call and greet them and even before you complete your sentence they start screaming at you? Wtf?! Like seriously..is shouting and screaming gonna help to solve your problem..? If you think so..all I can say is that..I pity you..I honestly do..for having such a pitiful life..you're probably a sore soul cuz you're not surrounded by your friends and loved ones..you gotta take a reality check and probably reflect on yourself ya?
Anyways..about the nice ones..got one from an old lady a couple of weeks back, she told me that she was unable to receive picture messages on her mobile and all and that she would really love to have this problem rectified asap as her son is living overseas and she wants to get the pictures of her grandkids..which made me think of my grans whenever she misses my uncle his wife and the kids who are millions of kilometres away..so I did whatever I could to ensure that her problem was solved and she thanked me sincerely..sweet ain't it? And ya..got another caller yesterday..a guy by the name of Paul..extremely nice and patient guy..about some kinda mms problem..and when I told him that I could only get back to him the next day as I was about to knock off..he was really nice about it as well saying that it wouldn't be a problem as long as I just call to update him about it and I did today..I mean why wouldn't I want to help people like him who explain their situation to you in a polite manner and not start off the conversation by screaming or worse, shouting all sorts of "colourful" whatsoever words in all sorta languages at you..? Sheesh..I think they live pathetic lives..pitiful poor souls..I hope they just drop dead and die..okays being alittle too harsh ya? But they gotta get a taste of their own medicine at times..speaking of which, I had a horrid female caller today, firstly she couldn't even tell the model of her own handphone and all she could tell me was.."its the latest phone" ok nvm about that, she didn't even know whether it was a 2G or a 3G phone, nvm about that either but the thing was that she couldn't tell me the bloody model but had the cheek to scream at me for NO apparent reason. When I tried probing she went.."aiya flower phone" like huh? The only so called flower phone I knew of was the nokia fashion series which was most definately NOT the latest phone..it was far from being the latest and a few moments later she told me it was the 6131 which was a plain black flip phone..STOOOOPID BITCH! I'm wondering if she even got the bloody model right..ok fine about that part, I quoted her the price and she screamed again saying that she did not want the price and told me that she wanted the car charger for that model, searched again and quoted her the price and again her shrill voice barked at me over the phone saying I don't care what the price is I wanna know the model..I mean ok what in the world is your problem missy? Or rather old hag! Make known what you want in the first place before you even start yepping..! Told her that there was only ONE model for the bloody car charger and she claimed that it wasn't the right one..ok fine..I mean that was the only one we were selling anyway I'm not bloody working for Nokia you doofus! I even took time to check the nokia website and when I got back to her the bitch screamed at me saying that I wasted her time and couldn't even give her the right model..? I even told her in a calm manner that I took the initiative to look through nokia.com to check as we do not sell that model, afterwhich she slammed the phone down on me..seriously..do you think you're bloody queen of the world? I hope she rots and dies a lonely old hag ^^
Anyways..was supposed to go to JB yesterday..will postpone it till..um..next week? (*hints yvonne* LOL) went for dinner at Swensens instead with Vonn, Aier, Jacs & Oda..yums! Wanted to get my sticky chewy choc ice-cream but was too full..tempting though..will just save it for another day..haha..!
Just read Alsty's blog as well..apparently he seems rather down..hope army life will help him to settle his complicated heart and not constantly think of well..unhappy stuff..yeaps..and sweets if you're reading this..remember to smile because you know you are always surrounded by friends who love you no matter what happens.
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